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IRA Handbook

The IRA Handbook is a must for all persons involved with IRAs. It addresses the purpose of IRAs, the role IRAs play in a customer’s retirement strategy and all the different types of IRAs and their eligibility requirements. This manual is constantly changing and being updated with the new issues that the IRS puts out. So, if you have an older version of this manual, now is the perfect time for you to update your information library. It includes products, distributions, compliance & reporting.


Teller Handbook

The Teller Handbook is a must for all persons involved with teller work. It addresses the different types of negotiable instruments, how to develop star teller qualities, security procedures, and identification of counterfeit money. This is newly developed so now is the perfect time for you to add a new tool to your information library. It includes negotiable instruments, endorsements, Regulation CC, substitute checks, treasury checks, fraud, security and robbery procedures and much more.


New Accounts Handbook

This state deposit account manual is a must for all persons involved with opening accounts in your state. This wonderful, user friendly reference manual includes CIP-required identification on all accounts, how to identify the person opening the account, types of ownership (individual, joint, POD’s, agents, powers of attorney), business accounts, new rules on handling low risk & high risk money services businesses.


Regulation CC Handbook

Regulation CC is the regulation governing the availability of funds for transaction accounts and the holds which financial institutions can place on checks. This regulation was passed in 1988 and continues to be one of the toughest compliance problems in financial institutions around the country. There are many questions, such as can we place a hold on a cashier’s check? How many days can we hold checks on a new account? Does this apply to business accounts? Do we have to give the hold while the customer is there or can we mail it later? This handbook covers information about the regulation, holds and disclosures, model availability policy disclosures, example work problems and substitute checks.