Deposit Regulation Annual Staff Training
Webinar | 1 1/2 Hours
Is your frontline a compliance asset or liability? Let’s make them a compliance asset. This regulatory review completes your financial institution’s annual training requirements. It also helps the frontline understand that we can be fined and sued if we do not follow our regulatory responsibility. During the webinar, each regulation will be discussed spotlighting the frontline issues and how to handle them. This webinar will help your staff determine if we are in a regulation and if so to determine the course of action. You will be amazed how focused training on frontline issues will take you from zero to hero with your regulators.
• Expedited Funds Availability Act (Reg CC) Update on Holds and Disclosures
• Electronic Funds Transfer Act (Reg E) revisions and understanding your customer’s rights on unauthorized access
• Truth in Savings Act (Reg DD) – Spotlight on disclosures and answering customer questions about rates and APY
• Bank Secrecy Act (BSA) – Annual training requirements plus CTRs, SARs and DOEP date fields
Who Should Attend
This webinar will benefit compliance officers, customer service representatives, new accounts representatives, personal bankers, telephone call centers, training, branch operations, branch administration, branch managers, assistant branch managers.
Deborah Crawford is the President of Gettechnical Inc., a Virginia and Florida based training company. She specializes in the deposit side of the financial institution and is an instructor on IRAs, BSA, Deposit Regulations and opening account procedures. She was formerly with Hibernia National Bank (now Capital One) and has bachelor’s and master’s degrees from Louisiana State University. She has over 35 years of combined teaching and banking experience.