Frequently Requested – Get Technical

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Frequently Requested

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Compliance

Complaint Management Supplement

UDAAP Sample Complaint Inquiry Log

UDAAP Sample Complaint Resolution and Tracking Form

UDAAP Sample Consumer Complaint Form

Withholding Agent Information 2024v4

New Accounts

Consumer Loan Form

Consumer Profile (Word)

Consumer Profile for Credit Unions (Word)

Drivers License ID Image Requirement

Legal Entity Loan Form (Word)

Legal Entity Profile (Word)

Legal Entity Profile for Credit Unions (Word)

Military ID Statute

Social Security Guide for Representative Payees

Operations

Treasury Green Book - A Guide to Federal Government ACH Payments

Withholding Agent Information Handbook 2024v3

Tellers

UCC in 50 States

To verify a postal money order call: 1-866-459-7822

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Upcoming Live Training

BSA|AML|OFAC Officer and Staff Conference

July 17 - July 18

Opening Limited Liability Company Accounts

April 10

Opening Trust Accounts: CIP, CDD and Risk

April 8

Safe Deposit Box “Disaster Management” with Dave McGuinn

April 16

Writing New Account Procedures

May 15

Writing Teller Training Procedures

May 14

Deposit Operations – 2nd Quarter Update

June 24

Handling Deceased Accounts

June 17

BSA Consent Orders: Lessons Learned for Smaller Institutions

June 11

IRA Basics

June 10

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