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Writing Teller Training Procedures

May 14

Upcoming Live Training

Event Cost: $299.00

Writing-Teller-Training-Procedures

All-Day Virtual Class | May 14th, 2025 | 9:00am-3:00pm CENTRAL Time | $299

**Add our Teller Talks video series for just $200 to get you started on your Teller Training!**

Assigned to writing your teller training classes?  Help is on the way.  This one-day class will include a manual template to start the process plus all the knowledge you need to write a really good program.  You can add the Teller Talks which include 20 videos with quizzes and certificates to get you started while you are building your own units of training.

Agenda (CENTRAL Time)

  • 9:00am to 10:00am Cash and Cash Handling Issues (Leslie)
  • 10-10:15 Break
  • 10:15am-11:00am Endorsements A to Z & Legal Issues (Deb)
  • 11:00-11:15 Break
  • 11:15am-12:00noon Referrals to BSA including the Elderly (Leslie)
  • 12:00noon – 1:00pm Lunch
  • 1:00pm-2:00pm Regulation CC Holds (Deb)
  • 2:00-2:15 Break
  • 2:15pm-3:00pm Security Issues, Robbery, Check Fraud, Counterfeit Money (Leslie)

What You Will Receive
You will receive a template of over 400+ Pages that you can use to begin your training and written procedures.

Who Should Attend
Training, human resources, head tellers, supervisors, branch administration and tellers who will be involved in writing and setting company procedures.

Seminar Instructors

Deborah Crawford is the President of Gettechnical Inc., a Florida-based firm, specializing in the education of banks across the nation.  Her 40+ years of banking and teaching experience began at Hibernia National Bank in New Orleans. She graduated from Louisiana State University with both her bachelor’s and master’s degrees.  Deborah’s specialty is in the deposit side of the financial institution where she teaches seminars on regulations, documentation, insurance, and Individual Retirement Accounts.

Leslie Nicely, Senior Vice President for Gettechnical Inc. brings with her a wealth of practical banking experience.  Her 30+ years include various positions with a local community bank including teller, teller supervisor, new accounts, lending, Branch Administration Officer, BSA/AML Officer and Security Officer and more.  She graduated from the Virginia Bankers Association School of Bank Management. Her experience includes management, operations, lending compliance, fraud management, training, security and customer service.  Her down-to-earth approach to training and her technical expertise makes her a real asset to our industry.

Registration 

The cost to attend this all-day seminar is $299 for one connection*. *You may have as many listeners as you wish for your ONE connection (ONE computer login). If you would like additional logins for additional locations/computers, please contact our office or note names and email addresses in the comments sections of the registration form. A fee of $100 will be billed for each additional login. Please register the person you wish to receive the log-in and handouts links.

Registration fees include instruction, live interaction with the instructor, any materials and manuals used by the instructor (digital), and a link to the recordings of the class. (You will have unlimited access to the recording for 90 days.)

Cancellation and More Information

Full registration fees will be refunded if a cancellation is received on or before ten business days prior to the meeting. If the date of cancellation is less than ten days prior to the meeting, a $75 processing fee will be retained. No refunds will be given for cancellations made the day of the program. If you need additional information, please call (888) 773-4839.

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