
Writing Teller Training Procedures
May 14
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Upcoming Live Training
Event Cost: $299.00

All-Day Virtual Class | $299
**Add our Teller Talks video series for just $200 to get you started on your Teller Training!**
Assigned to writing your teller training classes? Help is on the way. This one-day class will include a manual template to start the process plus all the knowledge you need to write a really good program. You can add the Teller Talks which include 20 videos with quizzes and certificates to get you started while you are building your own units of training.
Agenda (CENTRAL Time)
- 9:00am to 10:00am Cash and Cash Handling Issues (Leslie)
- 10-10:15 Break
- 10:15am-11:00am Endorsements A to Z & Legal Issues (Deb)
- 11:00-11:15 Break
- 11:15am-12:00noon Referrals to BSA including the Elderly (Leslie)
- 12:00noon – 1:00pm Lunch
- 1:00pm-2:00pm Regulation CC Holds (Deb)
- 2:00-2:15 Break
- 2:15pm-3:00pm Security Issues, Robbery, Check Fraud, Counterfeit Money (Leslie)
What You Will Receive
You will receive a template of over 400+ Pages that you can use to begin your training and written procedures.
Who Should Attend
Training, human resources, head tellers, supervisors, branch administration and tellers who will be involved in writing and setting company procedures.
Seminar Instructors
Deborah Crawford is the President of Gettechnical Inc., a Florida-based firm, specializing in the education of banks across the nation. Her 40+ years of banking and teaching experience began at Hibernia National Bank in New Orleans. She graduated from Louisiana State University with both her bachelor’s and master’s degrees. Deborah’s specialty is in the deposit side of the financial institution where she teaches seminars on regulations, documentation, insurance, and Individual Retirement Accounts.
Leslie Nicely, Senior Vice President for Gettechnical Inc. brings with her a wealth of practical banking experience. Her 30+ years include various positions with a local community bank including teller, teller supervisor, new accounts, lending, Branch Administration Officer, BSA/AML Officer and Security Officer and more. She graduated from the Virginia Bankers Association School of Bank Management. Her experience includes management, operations, lending compliance, fraud management, training, security and customer service. Her down-to-earth approach to training and her technical expertise makes her a real asset to our industry.
OnDemand Registration
The cost for 90 days of unlimited access to this recording is $299.
You will receive a download link for any materials and manuals used by the instructor (digital), and a viewing link to the recordings of the class. (You will have unlimited access to the recording for 90 days.)
More Information
Please call (800) 354-3051 for additional information.
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