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Teller School

January 13

|Recurring Event (See all)

An event every day that begins at 12:00 am, repeating until January 14, 2022

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Upcoming Live Training

Writing New Account Procedures

August 26 @ 9:00 am - 3:00 pm

Handling Deceased Accounts

August 19 @ 9:00 am - 3:00 pm

Teller School (2-Day Virtual)

November 1 - November 2

IRA Year End Wrap Up

December 16

BSA Year End Wrap Up

December 15

Deposit Regulation Year End Wrap Up

December 9

BSA Officer Training

October 7

Deposit Regulation Update

October 6

IRA Advanced

October 5

IRA Basics

October 4
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Event Cost: $499


January 13  Day One

January 14 Day Two



During this two-day virtual class we will learn many of the compliance, regulatory and security issues necessary to be a successful Teller.  You will receive a Teller Handbook, Certificate and Sign In for the class.  This is recorded and each bank will receive a recording for those who cannot attend live.   This will cover the annual training requirements for BSA and Regulation CC.


Day One

Customer Service Skills







Specialty Checks

Treasury Checks

Substitute Checks

Postal Money Orders

Regulation CC on Checks


Day Two

BSA Training for Tellers including Red Flags

Check Fraud

How money moves and timeframes for returns

Understanding the Connection with the signature card contract

Postdated Checks

State dated Checks

Liability of the Parties

Legal legends on checks

Handling Checks at the death of an account holder

Active Shooters and Robbery


January 13
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