Teller School
January 13, 2022
An event every day that begins at 12:00 am, repeating until January 14, 2022
- This event has passed.
Upcoming Live Training
Handling Deceased Accounts
10 Ways to Prevent Check Fraud
BSA & OFAC for the Board of Directors and Management
BSA and OFAC Comprehensive School – 2-Day
BSA & OFAC for Staff
Money Laundering in Residential Real Estate and Mortgage Loan Fraud
Deposit Operations
IRA Basics
IRA Advanced
IRA Comprehensive School
Event Cost: $499
January 13 Day One
January 14 Day Two
Overview:
During this two-day virtual class we will learn many of the compliance, regulatory and security issues necessary to be a successful Teller. You will receive a Teller Handbook, Certificate and Sign In for the class. This is recorded and each bank will receive a recording for those who cannot attend live. This will cover the annual training requirements for BSA and Regulation CC.
Day One
Customer Service Skills
Currency
Checks—Fundamentals
Endorsements:
Consumers
Business
Fiduciary
Specialty Checks
Treasury Checks
Substitute Checks
Postal Money Orders
Regulation CC on Checks
Day Two
BSA Training for Tellers including Red Flags
Check Fraud
How money moves and timeframes for returns
Understanding the Connection with the signature card contract
Postdated Checks
State dated Checks
Liability of the Parties
Legal legends on checks
Handling Checks at the death of an account holder
Active Shooters and Robbery