Two-Day Virtual Class | November 1 & 2, 2022 | 9am-3pm

Overview:

During this two day virtual class we will learn many of the compliance, regulatory and security issues necessary to be a successful Teller.  You will receive a Teller Handbook, Certificate and Sign In for the class.  This is recorded and each bank will receive a recording for those who cannot attend live.   This will cover the annual training requirements for BSA and Regulation CC.

Day One—

• Customer Service Skills
• Currency
• Checks—Fundamentals
• Endorsements:
  • Consumers
  • Business
  • Fiduciary
• Specialty Checks:
  • Treasury Checks
  • Substitute Checks
  • Postal Money Orders
• Regulation CC on Checks

Day Two

• BSA Training for Tellers including Red Flags
• Check Fraud
• How money moves and timeframes for returns
• Understanding the Connection with the signature card contract
• Postdated Checks
• Stale dated Checks
• Liability of the Parties
• Legal legends on checks
• Handling Checks at the death of an account holder
• Active Shooters and Robbery

Seminar Instructor

Deborah Crawford is the President of Gettechnical Inc., a Florida-based firm, specializing in the education of banks across the nation.  Her 35+ years of banking and teaching experience began at Hibernia National Bank in New Orleans. She graduated from Louisiana State University with both her bachelor’s and master’s degrees.  Deborah’s specialty is in the deposit side of the financial institution where she teaches seminars on regulations, documentation, insurance, and Individual Retirement Accounts.

Registration 

The cost to attend this all-day seminar is $499 for one connection. Registration fees include instruction, live interaction with the instructor, an updated Teller Handbook (digital), and a link to the recordings of the class. (You will have unlimited access to the recording for 90 days.) You may have as many listeners as you wish for your one connection. If you would like additional logins, please contact our office. A fee of $200 will be billed for each additional login. Please note any additional connections/registrants in the comments section of the registration form.

Cancellation and More Information

Full registration fees will be refunded if a cancellation is received on or before ten business days prior to the meeting. If the date of cancellation is less than ten days prior to the meeting, a $75 processing fee will be retained. No refunds will be given for cancellations made the day of the program. If you need additional information, please call (888) 773-4839.