90-Minute Webinar | January 23, 2024 | 2:00 PM – 3:30 PM CENTRAL Time

CFPB Orders Atlantic Union Bank to Pay $6.2 Million for Illegal Overdraft Fee Harvesting is your
program at risk? CFPB has been hot down the trail of junk fees which are fees that bring little
value to the consumer and are hidden or undisclosed. During this program we will look at
supervisory guidance from the regulators and lessons learned on consent orders.
Remember you don’t have to attend live, you can receive the recording the day after the
program and all its materials.

Highlights include:

• Charging fees without proper consent
• Misleading customers about the terms and costs of overdraft coverage
• Authorize Positive Settle Negative
• Repeated OD Fees on the same item
• Transfers from savings
• Account Opening Procedures
• Regulation E and DD
• Reopening Accounts without customers consent

Who should attend?

Deposit Operations, Deposit Compliance, Training, Management and
New Accounts

Seminar Instructor

Deborah Crawford is the President of Gettechnical Inc., a Florida-based firm, specializing in the education of banks across the nation.  Her 40+ years of banking and teaching experience began at Hibernia National Bank in New Orleans. She graduated from Louisiana State University with both her bachelor’s and master’s degrees.  Deborah’s specialty is in the deposit side of the financial institution where she teaches seminars on regulations, documentation, insurance, and Individual Retirement Accounts.

Registration 

The cost to attend this 90-minute webinar is $199 for one connection*. *You may have as many listeners as you wish for your ONE connection (ONE computer login). If you would like additional logins for additional locations/computers, please contact our office or note names and email addresses in the comments sections of the registration form. A fee of $75 will be billed for each additional login. Please register the person you wish to receive the log-in and handouts links.

Registration fees include instruction, live interaction with the instructor, any updated manuals and supplements used by the instructor (digital), and a link to the recordings of the class. (You will have unlimited access to the recording for 90 days.)

Cancellation and More Information

Full registration fees will be refunded if a cancellation is received on or before ten business days prior to the meeting. If the date of cancellation is less than ten days prior to the meeting, a $75 processing fee will be retained. No refunds will be given for cancellations made the day of the program. If you need additional information, please call (888) 773-4839.