Webinar | April 8th, 2025 | 90-minutes | 10:00am-11:30am CENTRAL Time | $199

Many customers use trusts to plan for their estate, family, taxes, etc.  When opening these special accounts, you need to know about proper documentation, CIP, and signature card responsibilities.  You must also understand the trustee(s) authority and duties and your bank’s responsibility and liability.  This webinar will cover standard trust-opening procedures and many “dos and don’ts” that arise as trusts and account holder situations change.

Program Highlights

• What is the difference between an informal and formal trust?
• How is CIP (Customer Identification Program) accomplished on a trust?
• How are signature card contracts styled and what disclosures are given?
• Is there a difference in how the account is opened depending on whether a trust is revocable or irrevocable?  Whose TIN is used?  Does it matter?
• Who are the key players in a trust?
• What happens if a trustee dies?  What documentation is needed and what happens if the trust becomes irrevocable?
• Who is the payee when depositing, opening, or closing a trust?
• Can there be a power-of-attorney with a trust?
• What happens if a trustee’s name changes?
• What if a financial institution closes?  How is the trust insured?
• How can a trust be set up with an existing account holder?
• Should a trust have joint owners on the account?
• Can you have two trusts in one account set-up as joint WROS?
• Can trusts be amended, changed, or revoked?  What paperwork is involved?

Who Should Attend?

This informative session will be useful for new customer representatives, customer service representatives, call center representatives, Branch administration, branch operations, branch managers, compliance, BSA and anyone who opens new accounts.

Seminar Instructor

Deborah Crawford is the President of Gettechnical Inc., a Florida-based firm, specializing in the education of banks across the nation.  Her 40+ years of banking and teaching experience began at Hibernia National Bank in New Orleans. She graduated from Louisiana State University with both her bachelor’s and master’s degrees.  Deborah’s specialty is in the deposit side of the financial institution where she teaches seminars on regulations, documentation, insurance, and Individual Retirement Accounts.

Registration 

The cost to attend 90-minute webinar is $199 for one connection*. *You may have as many listeners as you wish for your ONE connection (ONE computer login). If you would like additional logins for additional locations/computers, please contact our office or note names and email addresses in the comments sections of the registration form. A fee of $75 will be billed for each additional login. Please register the person you wish to receive the log-in and handouts links.

Registration fees include instruction, live interaction with the instructor, any materials and manuals used by the instructor (digital), and a link to the recordings of the class. (You will have unlimited access to the recording for 90 days.)

Cancellation and More Information

Full registration fees will be refunded if a cancellation is received on or before ten business days prior to the meeting. If the date of cancellation is less than ten days prior to the meeting, a $75 processing fee will be retained. No refunds will be given for cancellations made the day of the program. If you need additional information, please call (888) 773-4839.