Webinar | 90-minutes | November 10th, 2026 | 1:00pm-2:30pm CENTRAL Time | $199

Overview:

Overview:

On September 2, 2026 the Board of Governors of the Federal Reserve System (Federal Reserve), the Federal Deposit Insurance Corporation (FDIC), the National Credit Union Administration (NCUA), and the Office of the Comptroller of the Currency (OCC) (collectively, the Agencies), and the Financial Crimes Enforcement Network (FinCEN) are issued a statement to clarify confidentiality requirements related to Suspicious Activity Reports (SARs), particularly when banks communicate with their customers regarding potentially fraudulent transactions, other suspicious activity (e.g., payment fraud, including check fraud), or account closures. This statement does not alter existing Bank Secrecy Act (BSA) legal or regulatory requirements or establish new supervisory expectations.

Learn how financial institutions  can ensure compliance with SAR confidentiality requirements and provide customers with transparent and timely communication as part of the bank’s fraud investigation, which may result in one or more SAR filings and potential closure of a customer’s account.

Plus a review of how and when to provide law enforcement with supporting documentation

Highlights:

• Review of statutory requirements
• When working with accountholders how to preserve confidentiality
• Understand tools and techniques you have to help prevent financial crime without violating confidentiality regulations
• Dissect examples of accountholder interactions when working on investigations
• Master working with law enforcement to provide copies of SARs and Supporting Documentation in a legal way

Who should attend?

AML/BSA Officers and Staff

Seminar Instructors

Deborah Crawford is the President of Gettechnical Inc., a Florida-based firm, specializing in the education of banks across the nation.  Her 40+ years of banking and teaching experience began at Hibernia National Bank in New Orleans. She graduated from Louisiana State University with both her bachelor’s and master’s degrees.  Deborah’s specialty is in the deposit side of the financial institution where she teaches seminars on regulations, documentation, insurance, and Individual Retirement Accounts.

Leslie Nicely, Senior Vice President for Gettechnical Inc. brings with her a wealth of practical banking experience.  Her 30+ years include various positions with a local community bank including teller, teller supervisor, new accounts, lending, Branch Administration Officer, BSA/AML Officer and Security Officer and more.  She graduated from the Virginia Bankers Association School of Bank Management. Her experience includes management, operations, lending compliance, fraud management, training, security and customer service.  Her down-to-earth approach to training and her technical expertise makes her a real asset to our industry.

Registration 

The cost to attend this 90-minute webinar is $199 for one connection*. Please register the person you wish to receive the log-in and handouts links.
*You may have as many listeners as you wish for your ONE connection (ONE computer login). If you would like additional logins for additional locations/computers, please contact our office or note names and email addresses in the comments sections of the registration form. A fee of $75 will be billed for each additional login.

Registration fees include instruction, live interaction with the instructor, any materials and manuals used by the instructor (digital), and a link to the recordings of the class. (You will have unlimited access to the recording for 90 days.)

Cancellation and More Information

Full registration fees will be refunded if a cancellation is received on or before ten business days prior to the meeting. If the date of cancellation is less than ten days prior to the meeting, a $75 processing fee will be retained. No refunds will be given for cancellations made the day of the program. If you need additional information, please call (800) 354-3051.