Webinar | February 28th, 2025 | 90-minutes | 10:00am – 11:30am CENTRAL Time | $199

Protecting the Elderly: What Your Financial Institution Needs to Know and Do

 Overview:

On December 4, 2024, the federal regulatory agencies issued a joint statement to provide supervised institutions with examples of risk management and other practices that may be effective in combatting elder financial exploitation. Elder financial exploitation is the illegal or improper use of an older adult’s funds or other resources for the benefit of an unauthorized recipient.  It can deprive older adults of their life savings in whole or in part, devastate their financial security, and cause other harm.  By issuing the joint statement, the agencies intend to raise supervised institutions’ awareness of, and provide strategies for, addressing elder financial exploitation.

In this statement, the agencies provide information and examples of risk management and other practices that supervised institutions could consider adopting to combat elder financial exploitation.  Learn what you need to know and do in light of this new guidance.

Highlights include:

• Creating risk-based policies, ongoing monitoring practices, and complaint processes to identify, measure, monitor, and mitigate elder financial exploitation.
• Provide training for employees on recognizing, deterring, addressing, and responding to elder financial exploitation.
• Transaction holds and disbursement delays can help supervised institutions prevent and respond to various situations that may involve elder financial exploitation, when used appropriately and in compliance with applicable laws and regulations.
• Establishment of trusted contact
• Filing of SARSs
• Find state law requirements
• How to work with law enforcement
• Engage with elder fraud prevention and response networks that include professionals from various agencies and organizations.
• Resources to share with elder account holders.

Who should attend? BSA, Compliance, Complaint Management, Deposit and Loan Operations, Branch Staff, Training and all Customer Service Personnel

Seminar Instructor

Deborah Crawford is the President of Gettechnical Inc., a Florida-based firm, specializing in the education of banks across the nation.  Her 40+ years of banking and teaching experience began at Hibernia National Bank in New Orleans. She graduated from Louisiana State University with both her bachelor’s and master’s degrees.  Deborah’s specialty is in the deposit side of the financial institution where she teaches seminars on regulations, documentation, insurance, and Individual Retirement Accounts.

Registration 

The cost to attend this all-day seminar is $199 for one connection*. *You may have as many listeners as you wish for your ONE connection (ONE computer login). If you would like additional logins for additional locations/computers, please contact our office or note names and email addresses in the comments sections of the registration form. A fee of $75 will be billed for each additional login. Please register the person you wish to receive the log-in and handouts links.

Registration fees include instruction, live interaction with the instructor, any materials and manuals used by the instructor (digital), and a link to the recordings of the class. (You will have unlimited access to the recording for 90 days.)

Cancellation and More Information

Full registration fees will be refunded if a cancellation is received on or before ten business days prior to the meeting. If the date of cancellation is less than ten days prior to the meeting, a $75 processing fee will be retained. No refunds will be given for cancellations made the day of the program. If you need additional information, please call (888) 773-4839.